For questions about the service, payments, refunds, and partnerships.
We reply within 1–2 business days.
How to reach us
Send an email to [email protected] — briefly describe your question (or attach a screenshot if it is about an error). We will reply to the same address within 1–2 business days.
If you are reporting an export error, please mention the format, the selected area (city / coordinates) and the approximate time of the attempt. It speeds up triage significantly.